HR Alert

What to Do When an IRS Letter Arrives

Be On Alert for Tax Scams, Including Demands for Payment

The Internal Revenue Service (IRS) mails millions of pieces of correspondence every year to taxpayers for a variety of reasons. Here are some suggestions on how to best handle a letter or notice from the IRS:

  1. Do not panic. Simply responding will take care of most IRS letters and notices.
  2. Most IRS notices are about federal tax returns or tax accounts. Each notice deals with a specific issue and provides specific instructions on what to do. Careful reading is essential.
  3. A notice may likely be about changes to a taxpayers' account, taxes owed, or a payment request. Sometimes a notice may ask for more information about a specific issue or item on a tax return.
  4. If a notice indicates a changed or corrected tax return, review the information and compare it with your original return.
  5. There is usually no need to reply to a notice or make a payment unless specifically instructed to do so.
  6. Taxpayers must respond to a notice with which they do not agree. Mail a letter explaining why there is a disagreement with the IRS. The address to mail the letter is on the contact stub at the bottom of the notice. Include information and documents for the IRS to consider and allow at least 30 days for a response.
  7. There is no need to call the IRS or make an appointment at a taxpayer assistance center for most notices. If a call seems necessary, use the phone number in the upper right-hand corner of the notice. Be sure to have a copy of the tax return and notice when calling.
  8. Always keep copies of any notices received with tax records.
  9. Be on alert for tax scams. The IRS sends letters and notices by mail. The IRS does not contact people by email or social media to ask for personal or financial information, and will not demand payment a certain way, such as prepaid debit or credit card. Taxpayers have several payment options for taxes owed.

For more on IRS notices and letters you may have received, please visit this IRS webpage.


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